The Nigeria Civil Aviation Authority (NCAA) and its counterpart, the Federal Airport Authority of Nigeria (FAAN) said they were well-informed of the grounding of Arik Air aircraft over legal issues and the attendant impact on its flights and intending passengers.
To this end, the NCAA has assured that it would monitor the situation and engage Arik Air on its plans for affected passengers.
Also, FAAN said it has instructed all airport managers across the country to assist the affected passengers as Arik Airline works out plans to rebook and transfer passengers to other available flights.
The Director, Consumer Protection and Public Affairs, NCAA, Michael Achimugu, disclose d this in a statement issued on Tuesday in Abuja.
He said: “Air travelers may also walk into the NCAA Consumer Protection offices, identify and speak with our officers for assistance or send email to cpd@ncaa.gov.ng.
“NCAA empathises with all affected passengers and wishes to assure of the protection of their rights as critical stakeholders,” the statement concluded.
Similarly, FAAN said it was aware that Arik Airline has been grounded due to litigation issues between the airline and their creditors.
A statement by the Director, Public Affairs and Consumer Protection (FAAN), Mrs. Obiageli Orah, noted that the authority has instructed all airport managers across the country to assist the affected passengers as Arik Airline works out plans to rebook and transfer passengers to other available flights.
Orah said FAAN would continue to ensure safety, security, and comfort for all air travellers in Nigeria.
