The International Organisation for standardisation (ISO) has approved the elevation of the Nigerian Airspace Management Agency (NAMA) to its certification category of ISO 9001:2015.
The agency attained the certification after undergoing a strenuous certification audit by representatives of ISO and coming out successful based on the listed clauses.
The certification audit took representatives of ISO to the five international airports (Lagos, Abuja, Kano, Port Harcourt and Enugu), Aeronautical Information Services (AIS) as well as Charts and Aeronautical Publications.
Also audited were personnel competencies, required working tools, office environment and documentations.
Speaking at the presentation of the certificate at NAMA headquarters annex in Lagos, the Managing Director of NAMA, Ahmed Farouk who was represented by the Director of Air Traffic Services, Mr. John Tayo, noted that as a mandatory requirement of the International Civil Aviation Organisation (ICAO) Standards and Recommended Practices (SARPS), the attainment of the ISO certification was yet another landmark achievement by NAMA in its quest to continue to raise the bar in air navigation service provision.
Farouk, in a statement, Tuesday by the Director, Public Affairs and Consumer Protection, NAMA, Abdullahi Musa, expressed confidence that the ISO certification would further enhance customer satisfaction as NAMA products and services would be timely, reliable and have less error rate.
He noted: “For us in NAMA, this certification is a renewed assurance to airlines and other stakeholders that we are poised for excellence as we work assiduously towards enhancing the safety and reliability of the Nigerian airspace. “