The Nigerian Electricity Regulatory Commission (NERC) has fined the Abuja Electricity Distribution (AEDC) the sum of N200 million for non-compliance with the supplementary order to the April 2024 Multi-Year Tariff Order (MYTO) 2024 for AEDC.
The regulatory body in a statement issued Friday said the decision followed a detailed review and customer feedback, which revealed that AEDC had applied the new tariff to all customer bands, contrary to the Order, which was designed to ensure fair billing practices.
It said: “AEDC has been fined N200,000,000 for failure to comply with the prescribed customer band classifications for the tariff billing.
“AEDC is therefore mandated to reimburse all customers in Bands B, C, D and E respectively that were billed above the allowed customer /tariff bands provided in the Order.
“Reimburse through the provision of the balance of customer tokens that the affected customers would be entitled to receive at the applicable rates and all token reimbursements shall be issued to the affected customers by 11 April, 2024.
“Pay the sum of N200,000,000.00 as a fine for the flagrant breach of the Commission’s Order. “
It also directed AEDC to file evidence of compliance with the directives with the Commission by 12 April, 2024.
It added that the action by the Commission underscores its commitment to protecting consumer rights and ensuring equitable practices within Nigeria’s electricity sector.